Privacy Policy

This Privacy Policy applies to the "Pegasus Orion" mobile application (the "App"), published on the Google Play Store by developer Adnan Yaqoob Raja ("we", "us", or "our"). This Privacy Policy explains what information we collect through the App, how we use it, and the measures we take to safeguard your data.

1. Information We Collect

We may collect the following types of information:

• Customer Information: Name, company name, contact number, email address, billing details, and registered Primary Contact.
• Vehicle & Tracking Data: GPS location, vehicle registration details, trip history, speed, ignition status, geofence events, alerts, and device status.
• Optional Sensor Data: Driver ID, fuel level, temperature readings, and other IoT sensor data where supported by the installed tracking device.
• Website Usage Data: IP address, browser type, device information, cookies, and website usage statistics to improve our services.

2. How We Use Your Information

We use collected information to:

• Provide and maintain vehicle tracking and fleet management services.
• Generate tracking reports, alerts, and notifications.
• Provide customer support and technical assistance.
• Improve our products and services.
• Process payments and manage customer accounts.
• Comply with applicable legal and regulatory requirements.

3. Sharing and Disclosure

We do not sell, rent, or trade customer information. Customer information is shared only:

• With the customer’s authorized representatives.
• Where required by law or competent regulatory authorities.
• With trusted service providers who support our operations under confidentiality obligations.

Before disclosing any vehicle or account information, We verify the customer’s identity using the registered Security PIN Code or confirms that the requester is the registered Primary Contact for the account.

4. Data Security

We implement appropriate technical and organizational measures to protect customer information, including:

• Role-Based Access Control (RBAC)
• Secure user authentication
• System monitoring and activity logging
• Network and server security controls
• Restricted access to authorized personnel only

5. Data Retention

Customer information is retained only for as long as necessary to provide our services, meet contractual obligations, and comply with applicable legal and regulatory requirements. Data is securely deleted or archived when no longer required.

6. Your Rights

You may request to:

• Access or update your personal information.
• Correct inaccurate information.
• Request information about how your data is processed.

Requests may require identity verification before processing.

7. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences. You may disable cookies through your browser settings; however, some website features may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy, the Pegasus Orion app, or your personal information, please contact us: